For Nile cruise companies
Every cabin, every channel, one source of truth.
Riverdesk runs your reservations: live availability across every departure, a phone booking in under a minute, agencies and online channels selling from the same inventory, and vouchers and manifests in Arabic and English. It is built so that a cabin can never be sold twice.
Spreadsheets and WhatsApp were never built for this
Double bookings
Two agents sell the last suite on the same afternoon, and someone finds out at the gangway.
Nobody knows what is free
Availability lives in one person's spreadsheet; agencies wait hours for an answer.
Paperwork by hand
Vouchers, manifests and rooming lists are retyped for every departure, in two languages.
What Riverdesk does for you
Never oversell
Every hold and booking reserves cabins on each leg of the cruise in one step. The system checks itself every night and stops sales the moment anything is wrong.
A phone booking in under a minute
Pick the itinerary, tap a sailing, type the guest's name, confirm. Live price and availability as you go, on a phone or a desk.
All your channels on one inventory
Direct guests, travel agencies with allotments or credit, and online platforms through an API — each on its own contract, all from the same cabins.
Arabic first
Every screen and document in Arabic and English, right-to-left done properly, Arabic digits, and a vessel staff can run from a phone.
Documents ready to print
Vouchers, itineraries, payment schedules, manifests, rooming lists and the weekly vacancy sheet — PDF or Excel, in both languages.
A clear Today screen
Requests waiting, holds about to expire, deposits and balances due, missing guest names, cabins to assign: what to do, most urgent first.
How it works
- 1
Set up your vessel
Cabins and categories, the weekly route with its stops, itineraries, seasons, rates and policies. Riverdesk builds 18 months of departures.
- 2
Connect your channels
Contracts for each agency and platform: shared inventory, allotments or on request; who collects payment; markup or commission.
- 3
Run the day from Today
Take bookings, answer requests, record payments, print documents. Cabins are assigned and manifests prepared before each departure.
Agencies and online platforms connect directly
Contracted agencies see live availability and book under their own terms. Platforms such as nilecrz use the Channel API — real-time availability, holds, bookings, amendments and signed webhooks — so nobody sells from a stale list.
Built for trust
- Each company's data is isolated by the database itself
- Passport numbers are encrypted and never logged
- Two-step sign-in for owners and finance
- Every change recorded in an audit log
- A nightly PDF so the office keeps working during an outage
See it with your own departures
We set Riverdesk up with your vessel, your itineraries and your rates, and import your existing future bookings.